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Durable Medical Equipment Network (DME)

Durable Medical Equipment (DME) is medical equipment for use in the home. DME includes wheelchairs, hospital beds, commode chairs, oxygen equipment, walkers, bedpans, incontinence supplies (diapers and chux), and other medical supplies. Most DME is covered by the Funds, but you must first have a doctor’s order, and you must get the DME from a Funds’ DME Network Vendor. Some items require approval by the Funds.

DME Network VENDORS

You are required to get all of your DME, diabetic, and incontinence supplies from one of the following Funds’ DME Vendors:

Vendor Phone Number
American Home Patient (AHP) 1-877-956-9458
Appalachian Regional Healthcare 1-800-446-6322
Community Home Care Services 1-800-965-7448
Cooley Medical Equipment 1-800-926-6539
Home Care Alliance of Virginia 1-888-884-4228
Medical Services of America 1-800-381-6339
Optum (formerly Helios) 1-800-437-0996

Specialty Vendors

Vendor Phone Number
Binson’s Hospital Supplies 1-855-307-2973

Diabetic, Incontinence, Wound, Ostomy, Urological, supplies

Vendor Phone Number
Liberator Medical Supplies 1-800-323-0914

Ostomy, Urological, Mastectomy Supplies
You are not limited to the Network when obtaining other types of medical supplies.

DME obtained while you are in a hospital, skilled nursing facility, or rehabilitation facility are not covered by the program.

If you need help finding a DME Network vendor or have any questions, contact the Funds’ Call Center at 1-800-291-1425, Option 2.

DME Provider by Zip Code