The Funds has staff in 12 offices that are located in the coalfields. There are nurses, social workers and In-Field Beneficiary Representatives to help you in many ways.
Our staff offers opportunities for you to receive valuable services. All of these services are free of charge to you.
There may be programs or activities offered by the Funds in your local area. In some areas, a Funds’ staff member may be able to come to your home and connect you with helpful information or services. Our staff may also be able to answer your questions over the phone.
Some examples of programs or activities that may be held in your area are:
The Funds is also spending more time in your neighborhood, making calls and visits to introduce our staff and to help you get the most from your Funds’ benefits. We understand it can sometimes be difficult for you to come to us, which is why we are now reaching out to you. Funds staff may call you on the phone or visit you in your home to get to know you and answer your questions. We can help you better understand:
– Your health condition(s)
– Planning for the future – your Living Will and Medical Power of Attorney
– Transportation services
– Resources in your area
– Your Funds’ benefits
For more information, call the Funds Call Center at 800-291-1425, option 2