Rx Provider FAQs
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UMWA Health and Retirement Funds

Rx Provider FAQs

  • Who do I contact for prior authorizations for non-preferred drugs?

You may contact CVS Caremark’s® Prior Authorization department at 1-800-294-5979.

  • Who can I contact about Specialty Pharmacy?

You may contact CVS Specialty Pharmacy toll-free at 1-800-237-2767.  Representatives are available Monday through Saturday 9 AM- 4 PM EST.  

  • Does the Funds cover Zostavax (shingles vaccine)?

Yes, as an exception to the CMS rule, Zostavax is covered by the Funds whether it is administered in the pharmacy or at the doctor's office.

·         ​Who can I contact about the Funds Mail Service Pharmacy?

To enroll a Funds beneficiary in mail service for maintenance medications, fax prescriptions to CVS Caremark Mail Service Pharmacy at 1-877-278-0328.​


To ePrescribe choose:

CVS Caremark MAILSERVICE Pharmacy
NCPDP ID: 0322038
9501 E Shea Blvd.
Scottsdale, AZ 85260


See Link below to fax:


New RX Fax Form