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| Contact Numbers:
FUNDS' Call Center:
(800) 291-1425
Administration:
(202) 521-2200
Provider Services Claims:
(888) 865-5290
Precertification:
(800) 292-2288
Pharmacy:
(800) 294-4741
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© Copyright 2007
UMWA H & R Funds
All Rights Reserved
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Resolution
of Disputes ("RODs")
What happens when I file a ROD?
To File a ROD, the employee or pensioner should
contact his or her local UMWA representative (Click
here for a list of UMWA Offices). Next, the UMWA representative
will send the ROD to the UMWA Health and Retirement Funds (Funds).
The Funds' Manager of Conflict Resolution will contact either the representative or
the complainant to determine whether the complainant has, as required,
first appealed the issue in dispute to the coal company's Plan Administrator.
If the Plan Administrator has reviewed the dispute and the issue
has not been resolved, the Trustees will then proceed with their
review. After the Trustees have reviewed the dispute and issued
a decision, the complainant and respondent receive copies of the
decision. Article XX, Section(e)(5) of the Wage Agreement states
that "such decision of the Trustees shall be final and binding on
the parties." |
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